Call Center

Your dedicated helpline, to facilitate your banking experience.

Our trained Call Center representatives are available around the clock to assist you

Activation and Blocking

  • Debit/Credit, Tele-Banking, Netbanking & Mobile App.
  • SMS Alerts & eStatements

Accounts

  • Account Balance, Mini Statement & Cheque Status Inquiry
  • Stop Payment of Cheques & Banker’s Cheque/ Demand Draft Validation

Generation/Regeneration of PIN & Password

  • PIN for Debit/ Credit Card & Tele-Banking Service
  • Password for Netbanking & Mobile App.

General Inquiries

  • Credit Card Bill/ Payment & Balance Inquiry
  • Other Product & Services

Drop Requests

  • Account Statement, Bank Certificate and Cheque Book

Link/Delink

  • Link / De-Link Account on Debit Card, Raast, Netbanking and Mobile App.

Cards

  • International/ Cross Border and Internet/ eCommerce Service enablement on Debit/ Credit Cards
  • Replacement and Conversion/ Upgrading Cards of Debit/ Credit Cards
  • Reward Point Redemption of Credit Cards

Our Helpline Number

At your service

Still looking for something?